Our service. Your success.


Contact Us

Join, Visit, and Be Secure with CASE 

E-mail Us

Use the secure form to send us your questions, comments and suggestions. When you contact us by secure e-mail, you will receive a response within 24 hours or on the following business day.

CASE Credit Union recognizes the importance of maintaining your security and handling your private information responsibly. However, even with secure e-mail, as an added layer of protection we advise that you not include personally identifying information such as your account number, social security number or passwords in your e-mail content.

Send a Secure Message

Call Us

The CASE Credit Union Contact Center is accessible to help you meet your financial needs with ease. Our Member Service Representatives have the knowledge and tools to provide you with the personalized financial services you request whether it’s taking your loan application, processing account transactions or simply answering your questions. We are here to serve you. Call us today.

Contact Center


Toll Free 1-888-393-7716

Monday - Friday: 8 am – 6 pm
Saturday: 9 am – 1 pm

Lost or Stolen VISA Cards

During regular business hours please call
517-393-7710 or Toll Free at 1-888-393-7716.

After regular business hours please call 1-844-880-0731.

Visit Us

Find a local branch

Fax Us

You may fax us at 517-367-1100. Your fax request will be processed within 24 hours or the next business day.

Personalization Settings


We would like to personalize your banking experience. Please enter your first name below.

This level of personalization will not lead to the sale of your name or leak your identity. The information you provide will only be stored on your computer and will not be transferred to any other source.

Please do not remind again


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